Shipping Policy

Last Updated: January 2026

Welcome to JAVAZ LLC Gold Bar Investment. This Shipping Policy outlines how orders placed through javazgold.com are processed, packaged, and delivered.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

All orders are processed after successful payment verification and order confirmation.

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Processing times may vary depending on:

• product availability
• order volume
• payment verification
• security review procedures

Orders placed outside business hours may begin processing on the next business day.

2. Shipping Methods

We use trusted shipping carriers to ensure secure and reliable delivery of precious metal products.

Available shipping methods and estimated delivery timelines may vary depending on:

• destination
• package value
• shipping carrier availability

Shipping options will be displayed during checkout where applicable.

3. Secure Packaging

All bullion products are carefully packaged to help protect orders during transit.

For security and privacy purposes:

• packages may not display contents externally
• shipments may require signature confirmation upon delivery
• high-value orders may include additional security measures

4. Shipping Coverage

We currently ship to eligible locations within approved service areas.

Customers are responsible for ensuring shipping addresses are accurate and complete before submitting an order.

Incorrect shipping information may result in delays or failed deliveries.

5. Order Tracking

Once an order has been shipped, customers will receive shipping confirmation and tracking information via email where available.

Tracking updates are dependent on the shipping carrier’s system.

6. Delivery Timeframes

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery delays may occur due to:

• weather conditions
• carrier delays
• customs processing
• holidays
• unforeseen logistical issues

JAVAZ LLC Gold Bar Investment is not responsible for delays caused by shipping carriers or external circumstances beyond our control.

7. Signature Requirement

For security purposes, certain orders may require:

• adult signature confirmation
• identity verification upon delivery

Failure to complete delivery requirements may result in returned shipments or delivery delays.

8. Shipping Fees

Shipping fees are calculated based on:

• order size
• weight
• destination
• selected shipping method

Applicable shipping charges will be displayed during checkout before payment is completed.

9. Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, JAVAZ LLC Gold Bar Investment is not responsible for lost or stolen packages.

Customers are encouraged to:

• ensure delivery locations are secure
• monitor tracking information closely
• contact the carrier immediately regarding delivery concerns

If an issue occurs, customers should contact us promptly for assistance.

10. Damaged Shipments

If your package arrives damaged:

• take clear photos before opening the package
• retain all original packaging materials
• contact us within 48 hours of delivery

Damage claims reported after this period may not qualify for review.

11. International Shipping

International shipping availability may vary depending on destination restrictions and shipping regulations.

Customers are responsible for:

• customs duties
• taxes
• import fees
• local regulations related to precious metal imports

12. Shipping Restrictions

We reserve the right to:

• refuse shipment to certain regions
• delay shipment for security verification
• cancel suspicious or fraudulent orders

Additional verification may be required for high-value transactions.

13. Contact Information

For shipping-related questions or support, please contact us through:

support@javazgold.com

JAVAZ LLC Gold Bar Investment
Customer Support Team